Booking fee: When we have replied and accepted your booking request, you pay an advance fee of 25% of the week rent (you will receive payment instructions and account number in our reply e-mail). The cottage is reserved for you once we receive this fee. The booking fee is not refunded if you cancel your reservation.
Payment in advance: The rest of the rent including any additional costs (e.g. cleaning, bedlinen rental) is to be paid in advance of check-in and no later than 30 days before arrival. If you book the cottage less than 30 days before arrival date, pay the rent within two working days from the booking. If no payment is received, we will consider it a cancellation of the booking.
Any additional costs, for example to reimburse damages caused to the house or the furniture/equipment, must be paid in full before your departure.
Cancellation: If you cancel the reservation more than 30 days before the arrival date we will repay you everything except the booking fee. If you cancel the reservation between 30 days and 48 hours before the arrival date, we repay half of the total rent cost. If you cancel the reservation less than 48 hours before arrive, no part of the payment is refunded. Cancellation can be done per phone of e-mail but please check in with us again if you have not received a confirmation reply to your e-mail within 24 hours.
Cancellation by us: if, for some reason, we need to cancel your reservation after having confirmed it, we will repay the entire rent cost including the booking fee.
Check-in/check-out: You get access to the cottage as from 15.00h on the arrival day and need to check out latest 12.00 noon on the departure day, unless we agree otherwise. If you opt to leave the cottage earlier than planned, there will be no refunding of rent.
Complaints: If you discover upon arrival that something is broken or missing in the cottage, please let us know as soon as possible. Contact us quickly if any problem occurs during your stay so that we can fix it for you.
Age limits: We only rent the cottage to people 18 years or older. Minors are welcome in company of a parent or guardian.
Smoking: No smoking indoors. Clean away any cigarette butts appropriately and be very careful not to risk any forest fire.
Prudence and care: Treat the cottage well, use common sense. Be reasonably calm and quiet between 23.00 and 07.00 not to disturb the neighbours. You are responsible for any damage to the cottage, its fittings, furniture or kitchenware. Damages are to be duly recompensated before departure. Smoking indoors incur cleaning charges of at least 3000 SEK.
The cottage may not be used for other purpose than your vacation stay and you may not transfer the reservation to someone else or invite more people to stay overnight than the number of people registered in your booking.
The rental agreement is immediately annulled if:
- You or someone in your company behave disruptively in or around the cottage
- You or someone in your company commit vandalism in or around the cottage
- The cottage is used for non-intended purposes
Cleaning: You must clean properly before departure. Follow the instructions in the cabin. If you leave the house in a mess we have to clean up and will charge you for the work. It is possible to buy departure cleaning service, just contact us in advance to arrange it (see price list).
Bedlinen and towels: The cottage rental does not include bedlinens or towels. This can however be rented separately if you prefer not to bring your own. The rental cost also doesn’t cover e.g. toilet paper, washing-up liquid and similar.
Keys: All keys are to be returned upon check-out, follow the instructions received at check-in. If all keys are not duly returned, we will charge you the cost for exchanging the lock.
GDPR policy: read the detailed policy here.